Job Details

City of Portland - Program Manager - IT Systems

Position Number: 6828923
Location: Portland, ME
Position Type: Computing - Management/Director

City of Portland - Program Manager - IT Systems

Health and Human Services Department

About the City of Portland, Health & Human Services:

Come do good work with us! The City of Portland Health and Human Services Department consists of four unique divisions; Barron Center, Elder Affairs, Public Health, and Social Services. We strive to enhance the health and well-being of the residents of Portland in collaboration with our community, state, and federal partners.

Job Summary:

The City of Portland is seeking a Program Manager-IT Systems who will be responsible for supporting the technology operations of the City's Health and Human Services (HHS) Department. This role will also support patient serving initiatives by acquiring technology resources to achieve HHS goals, which includes researching and selecting a vendor for an Electronic Medical Record system. This is a full time, project based position.
Our ideal candidate is a quick learner, especially with respect to work processes and computer systems, and listens carefully with the ability to communicate technical information to technical and non-technical audiences. This individual will also be able to see large projects through to completion and wants to make a difference with their work. Candidates should have education or prior work experience in government or other relevant business situations, ideally paired with hands-on experience using EMR systems. The Program Manager-IT Systems will spend about half of the workday focused on project management activities, and half engaged in IT business analysis, taking a lead in data-driven decisions with complex issues.

Required Skills and Experience:
Minimum six years of related education and/or proven business systems experience
Considerable knowledge of Google productivity tools and experience with Information Security best practices
Excellent customer service and communications skills
Ability to work independently on small projects
Works effectively as a team member when involved in larger and/or more complex projects and is timely with deliverables.
Working knowledge of Healthcare EMS, HIPAA and CMS regulations

Special Requirements:
Must possess a valid Maine Class C driver's license.
Must have and maintain a good driving record.

Applications accepted until January 30, 2026. 
Offers of employment are contingent upon the completion of a satisfactory criminal background check.

Salary & Benefits:   This is a non-union position, Grade C51, with a starting salary range of $80,652-$88,133 annually, depending on experience and education.
The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment.
 City benefits include:
Free employee health insurance with the completion of wellness incentives
Thirteen paid holidays
Sick, vacation, and personal leave
Dental, vision and income protection insurances
Choice of retirement plans, including a pension plan
Use of City recreation facilities
Fitness Reimbursement
Discount on professional development programs through USM and Thomas College

If you have any questions or need assistance with the application, please email Human Resources at jobs@portlandmaine.gov or call 207-874-8624.

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov.

To apply, visit: https://selfservice.portlandmaine.gov/ess/EmploymentOpportunities/JobDetail.aspx?req=361&sreq=12&form=5000&desc=PROGRAM%20MANAGER%20-%20IT%20SYSTEMS