Job Details

City of Portland - Licensing & Registration Assistant - Rent Control

Position Number: 6527807
Location: Portland, ME
Position Type: Other Administrative Positions

City of Portland - Licensing & Registration Assistant - Rent Control

Permitting & Inspections Department

Job Summary:

Join a team that enhances the safety and quality of life of Portland's residents, visitors, and workers. The City of Portland seeks a full-time Licensing and Registration Assistant. This is a specialized customer service position responsible for processing applications, responding to questions and complaints and documentation related to Rent Control. This position will also assist at times with additional license types, such as Marijuana Licensing.

Duties & Responsibilities:

Must have outstanding customer service and communication skills
Assist with additional license types, such as Marijuana Licensing
Ability to communicate effectively with the public to resolve code violations.

Required Skills & Experience:

Must have excellent customer service and communication skills
Work requires accuracy, timeliness and very close attention to detail
Excellent filing and record keeping are required
Must be proficient in Google Docs and Sheets, and be able to quickly learn the City's own programs.
Must have knowledge of cash processing procedures, including daily cash transactions
Must have the ability to work in a fast-paced environment and handle multiple tasks simultaneously

Preferred Skills & Experience:

Strong customer service and clerical experience is desired
Must be able to work with a diverse population, including people who do not speak English
Candidates must possess a valid State of Maine Class C driver's license and a personal vehicle available for work use
A general working knowledge of local and State marijuana rules

Applications accepted until September 19th, 2025.

Offers of employment are contingent upon the completion of a satisfactory criminal background check.

Salary & Benefits:

This is a union position, CEBA (Grade13), Pay range starting at $916.50/week.

The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment.
City benefits include:

Free employee health insurance with the completion of wellness incentives
Thirteen paid holidays
Sick, vacation, and personal leave
Life, dental, vision and income protection insurances
Choice of retirement plans, including a pension plan
Use of City recreation facilities
Fitness Reimbursement
Discount on professional development programs through USM and Thomas College

If you have any questions or need assistance with the application, please email Human Resources at jobs@portlandmaine.gov or call 207-874-8624.

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov.

To apply, visit https://selfservice.portlandmaine.gov/ess/EmploymentOpportunities/JobDetail.aspx?req=295&sreq=7&form=5000&desc=LICENSING%20&%20REGISTRATION%20ASSISTANT%20-%20RENT%20CONTROL